Privacy

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At ZS Holdings LLC (operating as Capybara Stoves), we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.

 

1. Information We Collect When you make a purchase, join our waitlist, or contact us, we collect basic information needed to serve you. This may include your name, shipping address, billing address, email address, phone number, and payment information. We also automatically collect basic technical data (like IP addresses and cookies) to help our website function properly.

 

2. How We Use Your Information We use your information exclusively to: Process, fulfill, and ship your orders. Communicate with you about your order status or customer service inquiries. Send you waitlist notifications or product updates (only if you opted in).

 

3. Information Sharing & Security We do not sell, rent, or trade your personal information. We implement reasonable security measures to protect your data during checkout. We only share your data with trusted third-party service providers who help us operate our business. This includes our website hosting platform, payment processors (to securely handle transactions), and shipping carriers (to deliver your stove).

 

4. Your Privacy Rights Depending on your state of residence, you may have the right to access, correct, or request the deletion of your personal data.

 

Nevada Residents: Under Nevada law, you have the right to opt-out of the sale of your personal information. Please note that we do not sell your personal data to third parties.

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California Residents: Under the CCPA, you have the right to know what personal data we collect, request deletion, and opt-out of the sale of your data. We do not sell your personal data.

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Canadian Residents: We comply with PIPEDA by being transparent about how we manage your information. You have the right to access the personal information we hold about you and to challenge its accuracy. By using our site, you consent to the collection and use of your data as outlined in this policy.

 

5. Contact Us If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: Email: help@capybarastoves.com Phone: (415) 306-3620

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Accessibility

At ZS Holdings LLC (Capybara Stoves), we are committed to making our website and products accessible to all customers. If you have a disability and experience any difficulty viewing, navigating, or completing a purchase on our website, we are here to help. We are happy to assist you directly to read product specifications, answer questions, or process your order. Please reach out to us using whichever method is most accessible for you, and we will ensure you get the assistance you need: Email: help@capybarastoves.com Phone call/text: (415) 306-3620

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